I started going to Synergy Gym at the end of May 2022. Please let me know if you need any further information from me. ****** the supervisor said she was having alot of complaints with the same issue. They are now calling me constantly from billing, but when i had the issue at the beginning it took me a month or more to reach someone. I have been going thru this situation since june of 2022. This is unacceptable and now they want 110 dollars. They would tell me they would call me back various times and nothing. The manager from the syngery location in ******** square is very rude, sarcastic and unprofessional. I called my credit card to dispute and also had to change my credit card because of the continued charges. She emailed the secretary from synergy corp and she told me they would not refund me. She stated she understood my complaint and they shldve never kept on charging me. I resent a certified letter again with signature required this time and I spoke to ****** a supervisor from their new billing company who has been changed various times. They stated it was recieved but not certified, which they never called me to notify me and continued to charge my credit card. I canceled my membership in june of 2022 via certified letter. I also looked into this and saw in 2016 a complaint was filed and settlement was made with the *** attorney general against synergy fitness for deceptive and illegal practices related to their fraudulent and unfair cancelation policies. One woman even told me they received the letter but since I couldnt prove with a receipt number from almost a year ago that it was certified that she couldnt accept it. I tried calling and they said again I need to mail a letter despite my explaining three were mailed. They finally stopped calling and I received a collection notice for money I did not owe, with fees. I tried explaining I sent at that point three letters (one certified) to the confirmed address to cancel and they were refusing to accept my cancellation. I sent one more letter and months went by until I was called again this time continuously harassing me for money. I mailed the letter requesting cancelation, months later was told it was not accepted and I needed to send certified mail, I then sent certified letter, months later was told I needed to provide proof I sent certified and told the woman on the phone I received a green receipt but no longer had it since it was mailed months prior. I was told to mail a letter to cancel and provided an address. The account was frozen while I attempted to cancel the account. Alongside out massive group fitness schedule, our training and aerobics team will have you reaching your goals, looking your best in the NYC metro area.īe sure to stop on down for a one day guest pass and see why we are truly the best value in Brooklyn fitness.I froze my membership at Synergy fitness on 7/13/21 after feeling uncomfortable with their lack of cleanliness, and *** Covid protocols. Our Sheepshead Bay personal training team is the best in Brooklyn and extremely passionate about health and wellness. ![]() Our free weight area has dumbbells of all sizes to offer lifters at all stages the proper equipment to train safely. Alongside our cardio decks, our Sheepshead Bay gym offers some of the best strength training equipment found in all of Brooklyn. Our main floor offers our members countless pieces of unique cardio equipment, for a calorie crushing intense workout. Synergy Fitness of Sheepshead Bay is no ordinary gym. Pound for pound we are the best value in Brooklyn fitness period. We offer the latest and greatest in cardio and strength training equipment. ![]() Our State-of-the-art Sheepshead Bay gym has multiple floors of fitness to ensure you reach your fitness goals. Sheepshead Bay Brooklyn’s Synergy Fitness is a premier health club without the hefty price tag.
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